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Old 26th November 2013, 09:48 AM   #1
Mario
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Post TechSmith User Design Initiative (TUDI).

What is TUDI?

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TechSmith User Design Initiative (TUDI)

We know that "usage reporting" may cause some concern so we want to let you know what we are asking for and why. Most importantly, we are not interested in how YOU are using TechSmith products; we're interested in how everyone uses TechSmith products. To find out, we don't need to know anything personal about you, just the big picture. All we ask is that you keep using our products how you always have. TUDI will run in the background, you won't even know it's there.

What is TUDI?

The TechSmith User Design Initiative (TUDI) is the perfect opportunity for you to help us improve TechSmith products. If you choose to participate, we will collect anonymous information about your hardware configuration and how you use TechSmith products. This will allow us to identify trends and usage patterns.

How TUDI works

TUDI runs in the background, collecting information when you click on something that performs an action. You won't even know it's there and TUDI will not slow down the performance of your machine.

How will TechSmith use the information that is collected?

The information will be used as a guide during development. Usually, during the design of the interface, we take a lot of educated guesses. This data will allow us to look at how people are actually using our products and be of great help to guide design.

What information is collected?

We want to know what you are doing, in what order. We don't want anything personal, like your name, address, phone number or even images or file names. Here are some examples of what we collect information about:

Snagit

  • System hardware and OS
  • What type of captures you take (modes, profile settings)
  • How often you take captures
  • Which tools you use in the Editor
  • Installed outputs

Camtasia Studio

  • Product version
  • Number of monitors
  • Recorder menu actions clicked
  • Production formats
  • Editor settings

Camtasia Relay

  • Number of presentations
  • Average source file size
  • Average record to publish time
  • Top 10 profiles
  • Number of presentations recorded by platform


How will this affect me, if I choose to participate?

It won't. You just go on using TechSmith products like you always have.

If I decide to do it but I change my mind, can I opt-out later?

Absolutely, you can opt-out at any time.

Is TUDI spyware?

No, spyware collects information from your computer without your knowledge or consent. The TUDI program will only collect the information described above and will send no personal information about you to TechSmith.

Please see our Privacy Policy or contact us if you have additional questions.

TechSmith Corporation
2405 Woodlake Dr.
Okemos, MI 48864-5910 USA

Tollfree: 800.517.3001 (U.S. Only)
Voice: +1.517.381.2300
Fax: +1.517.913.6121
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