Battlestations: Pacific

[Mario]

Here is the official Battlestations: Pacific readme file.

Battlestations: Pacific
README file 02-04-2009 Version 1.0

Part 1: Things You Should Know

Please read through the DirectX section of this document. This section has information that is vital to successfully running Battlestations: Pacific on your system.


1.1 DirectX

This game is optimised for Microsoft's DirectX 9.0c. In order for you to play the game, you must have DirectX 9.0c compliant drivers for your video card and sound card. Please note that although DirectX 9.0c is installed with the game, your video and sound card drivers will not be upgraded to DirectX 9.0c drivers.

You will need to obtain the latest DirectX 9.0c drivers from the manufacturer or PC supplier. These drivers cannot be supplied by Eidos.


1.2 Memory and Performance

While the game will run fine in 1GB of RAM, your playing experience will be smoother if you have at least 2GB of RAM.

Regardless of how much memory you have, you can maximize your available memory and increase the overall performance of the game engine by doing the following:

• Closing any open windows
• Shutting down all other programs, including menu-bar programs like ICQ
• Defragmenting your hard drive

Eidos recommends that you have no other programs running at all while playing Battlestations: Pacific. Other programs, including system utilities and screen savers can cause system degradation when playing games and may conflict with the game for system resources, potentially resulting in instability and crashes.


1.3 Known Issues

• Ensure you are running latest drivers from nVidia and ATI.
• If you experience any issues in game this could be linked to your sound card, try reducing the hardware acceleration option within the DXDIAG tool – To Run DXDIAG see the `Technical support section` below, once loaded select the SOUND tab and move the slider option (Hardware Sound Acceleration) to the left.
• You may experience graphical issues with Nvidia GeForce 7 series graphic cards, which may be resolved by a driver update
• You may experience graphical issues with ATI X 1x00 series cards.
• You may experience performance issues on lower end graphic card series such as (ATI Radeon X1600, HD2600, HD3450, Nvidia GeForce 7600, 8400, 9300)
• You may experience performance issues if both the CPU and the GPU are near to minimum specs.

Eidos Studios Hungary and Eidos Interactive are committed to providing customer support for our games on a continuing basis. In that spirit, there may be a patch for Battlestations: Pacific forthcoming; visit the Eidos website for more information.

http://www.eidos.com/

To download drivers, you need to contact your computer manufacturer (or motherboard manufacturer if your computer custom built).

Part 2: Technical Issues

2.1 Installation & Set-up

System Requirements

The minimum system requirements are as follows:

OPERATING SYSTEM:
Microsoft Windows XP (admin rights required)/Microsoft Windows Vista (admin rights required)
CPU:
Intel Pentium 4 3+GHz or AMD Athlon 2.5+GHz
RAM:
1GB (Windows XP) / 2GB (Windows Vista) system memory
GRAPHICS:
NVIDIA GeForce 6 series 6800GT (or better) / ATI 1800XT (or better)
SOUND:
Direct X 9.0c compatible sound card and drivers
DVD-ROM:
DVD-ROM drive
HARD DRIVE:
8 GB Free Space
INPUT DEVICES:
Keyboard and mouse

The recommended system requirements are as follows:

OPERATING SYSTEM:
Microsoft Windows XP (admin rights required)/Microsoft Windows Vista (admin rights required)
CPU:
Intel Core 2 Duo 2.2 GHz or Athlon 64 X2 4400+
RAM:
2 GB system memory
GRAPHICS:
nVidia GeForce 9800 GTX or ATI HD4800
SOUND:
Direct X 9.0c compatible sound card and drivers
DVD-ROM:
DVD-ROM drive
HARD DRIVE:
8 GB Free Space
INPUT DEVICES:
Keyboard and mouse / Microsoft Xbox360 Controller

Graphic Cards supported

ATI

4000 series
Radeon HD 4870 series, Radeon HD 4850 series, Radeon HD 4830 series, Radeon HD 4600 series

3000 series
Radeon HD 3800 series, Radeon HD 3600 series, Radeon HD 3400 series

2000 series
Radeon HD 2900 series, Radeon HD 2600 series


Nvidia

200 series
GeForce GTX 295, GeForce GTX 285, GeForce GTX 280, GeForce GTX 260

9 series
GeForce 9800 GX2, GeForce 9800 GTX+, GeForce 9800 GTX, GeForce 9800 GT, GeForce 9600 GT, GeForce 9600 GSO 512, GeForce 9600 GSO, GeForce 9500 GT, GeForce 9400 GT, GeForce 9400 mGPU, GeForce 9300 mGPU

8 series
GeForce 8800 GTS, GeForce 8800 GT, GeForce 8800 GT for Mac, GeForce 8600 GTS, GeForce 8600 GT, GeForce 8500 GT

7 series
GeForce 7950 GX2, GeForce 7950 GT, GeForce 7900 GX2, GeForce 7900 GTO, GeForce 7900 GTX, GeForce 7900 GT, GeForce 7900 GS, GeForce 7800 GTX 512, GeForce 7800 GTX, GeForce 7800 GT, GeForce 7800 , GS AGP, GeForce 7650GS, GeForce 7600 GT



Graphic Cards not supported

Onboard chipsets
Laptop versions of desktop video cards.
ATI Radeon HD 2400
ATI Radeon 1000 series or lower
Nvidia GeForce 8400 GS or lower 8 series cards
Nvidia GeForce 7600 GS or lower

Preparing Your Hard Drive

To ensure that your installation is trouble free, you should check to see that your hard drive and file system are both tuned for optimum performance. Windows comes with a utility programs that will help optimise your hard drive performance.

You can optimise your hard drive's performance by running a program called Disk Defragmenter. You can run Disk Defragmenter by clicking on the Start button from the Windows desktop, followed by Programs, then Accessories, then System Tools, and finally Disk Defragmenter.


Installing Battlestations: Pacific

Installing Battlestations: Pacific is easy. Simply insert the DVD into your DVD-ROM drive. After a few seconds, the Launch Panel will appear.

This program will guide you through the remaining process via onscreen prompts. If at any time you are instructed to restart your computer, do so.

In the event the Launch Panel does not appear when you insert the DVD:

Double-click on the My Computer icon, then double-click on the DVD-ROM icon, and lastly double-click on the autorun.exe file to bring up the Launch Panel OR:

• Click on the Start button.
• Choose Run from the pop-up menu.
• Type d:\autorun in the box provided (where d: designates your DVD-ROM drive letter).
• Click on the OK button to begin the install program.

You will be prompted to select the path and directory to which you wish to install the game on your hard drive. The default is

C:\Program Files\Eidos\Battlestations Pacific\
You may change this if you wish to.

At some point, the Microsoft DirectX 9.0c install prompt will appear if you do not have it on your system already. Please read the on-screen information before selecting an option. You may either choose to install or not install at this time. If the installer does not detect DirectX 9.0c, you must install it before you are able to play Battlestations: Pacific.


Starting/Loading The Game

Once the installation has finished the Launch Panel will appear on the screen.

Simply click on the Play button to start the game.

You may also:

• Click on the Uninstall button to uninstall the game.
• Click on the View Readme button to view the readme file.
• Click on the Exit button to exit the Launch Panel.

If you are going to play the game at a later time insert the DVD into the DVD-ROM drive. After a few seconds, the Battlestations: Pacific Launch panel should appear on the screen via the AutoPlay feature. Now click on the Play button to start the game. There is also a button present to Exit.

OR

• Click on the Start button.
• Choose Programs from the pop-up menu.
• Drag your mouse to the right and click on Battlestations: Pacific from the list.
• Click on Battlestations: Pacific from the ensuing pop-up menu.

Uninstalling Battlestations: Pacific

If you need to UNINSTALL Battlestations: Pacific, you may do any of the following three things:

Insert the Battlestations: Pacific DVD into the DVD-ROM drive to activate the AutoPlay feature. This will bring up the Launch Panel. Click on the Uninstall button, then click on the Yes button from the ensuing pop-up panel to uninstall the program

OR

• Click on the Start button.
• Choose Programs from the pop-up menu.
• Drag your mouse to the right and click on Battlestations: Pacific from the list.
• Click on Uninstall from the ensuing pop-up menu and follow the onscreen instructions.

OR

Go to the Control Panel and choose Add/Remove Programs. Click on Battlestations: Pacific from the pop-up panel to follow, select the Add/Remove button, and follow the onscreen prompts.


2.2 DVD-ROM Problems


<product title> requires at least a Quad-Speed DVD-ROM drive with 32-bit Windows drivers.

I receive a "xxxxxx.xxx not found" error message when installing or running Battlestations: Pacific.

This error message is usually the result of your computer using MS-DOS (16 bit) drivers instead of Windows (32 bit) drivers for your DVD-ROM drive. You can easily check to see if this is causing problems by opening the Control Panel (either click on the My Computer icon or click on the Start button followed by Settings, then Control Panel).

In the Control Panel window, double-click on the System icon then click on the Performance tab. You should now see a summary of the performance status of your computer. One of the lines should say “File System: 32-bit” and the last line should say "Your system is configured for optimal performance." If you see a message saying "Drive X is using MS-DOS compatibility mode," then you will need to contact your system vendor to obtain and install 32-bit drivers for your DVD-ROM drive.


2.3 Crashes and Lock-Ups


When I start Battlestations: Pacific, my mouse cursor disappears and my computer locks-up.

Chances are your installed audio card drivers are not compatible with DirectX. The only solution is to get a DirectX 9.0c -compatible driver from your audio card manufacturer.


When I start Battlestations: Pacific, I receive the following error message:

"The application bsp.exe referenced memory at address xxxx:xxxx that can't be read from."


Its likely that your installed video card drivers are not compatible with DirectX 9.0c. The only solution is to get a DirectX 9.0c -compatible driver from your video card manufacturer.


The Installer keeps stopping when a certain percentage is complete.

There a few likely causes:

• You may have run out of free space on your hard drive. Please remove unwanted programs to free up additional space for the game, and then reinstall Battlestations: Pacific.
• There may be dirt or fingerprints on the DVD-ROM disc itself. Examine the bottom of the disc; if you see any fingerprints or dirt, carefully clean the disc using a clean, soft, lint-free cloth by wiping from the centre of the disc (near the hole) towards the outer edge in a straight line.

Battlestations: Pacific is crashing to the desktop with no error messages.

This problem can be caused by several different things. Here's a list of the most common culprits associated with these crashes:

• Make sure the DVD-ROM is clean (check for both scratches and smudges on the reading surface of the DVD).
• Make sure the game has been installed properly.
• Make sure DirectX 9.0c has been installed properly.
• Make sure you have the latest drivers for your video card and that they are DirectX 9.0c -compatible.
• Make sure you have the latest drivers for your sound card and that they are DirectX 9.0c -compatible.
• Make sure Virtual Memory is enabled on your system.
• Run Disk Defragmenter.
• Try exiting the game, rebooting your machine, and re-entering the game.

Note: If your system crashes to the desktop while playing Battlestations: Pacific, you should probably reboot your computer before starting a new play session. Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will be unable to use your sound or video hardware.

Logitech Headset

When using a headset, we advise that this is connected and set as “Favourite Audio Device” within your control panel before launching the game.

NOTE: Should the headset become disconnected during play, as this hardware is detected as a soundcard device you may lose audio as the ‘Valid Sound Device’ would have been lost, should this occur we recommend you check the connections to your Headset and re-launch the game as appropriate.



2.4 DirectX-Related Questions

DirectX has become the new standard in Windows application development. Nearly all high-performance software will be tuned around this technology, so we do not normally recommend that customers attempt to alter its installation on their system.


Can I Run Without DirectX?

I cannot use DirectX on my computer! Is there any other way to run Battlestations: Pacific?

If you do not have DirectX installed on your computer, you will not be able to run Battlestations: Pacific.


2.5 Technical Support

If you need further technical assistance after reading the Readme file please do not hesitate to contact us using any of the methods listed below.

When contacting us, please be sure to provide us with as much information as possible. Make sure to note the exact type of hardware that you are using in your system, including: your graphics card, sound card, DVD-ROM drive, amount of RAM present, speed and manufacturer of your processor. Also, make sure to include the title and version of the game, and a detailed description of the problem.

It will also help if you prepare by creating a “DXDIAG” diagnostic file in Windows before you call us. Simply follow these instructions:

• Click on Start
• Click on Run
• Type dxdiag
• Click on OK
• Click on the Save Information button and save the file to your computer.

When you call our Technical Support line either have this file open or have a printed copy. If you send an e-mail query please attach the file to the e-mail.


Technical Support Contact Details (United Kingdom)

Address:
Wimbledon Bridge House
1 Hartfield Road
Wimbledon
SW19 3RU

E-Mail customerservice@eidos.co.uk

Phone 0870 9000-222

Web www.eidos.co.uk/support/index.html


Technical Support Contact Details (United States of America)

Address:
Eidos Customer Services
1300 Seaport Blvd
Redwood City
CA 94063

E-Mail support@support.eidosinteractive.com

Phone 650-421-7670

Web www.eidos.com/support.html


FAQs are available for known issues; if none exist select the "All Categories" link.
If your issue is not on the list you must select an issue, then choose the show me "more" link to display a list of all known issues. If none of this helps, there will be a link here to enter a "Support Request"

Note: Hints and tips will not be given out over the Technical Support lines.


Alternatively, you may find help with hardware problems on one of the websites maintained by the supplier, some of which are listed below:

ATI Technologies: www.ati.com
Creative Labs: www.creative.com/worldwide.asp
nVIDIA: www.nvidia.com
Intel support.intel.com

Eidos maintains a web page with links to all major video and audio card manufacturers, which is a good first stop if you are looking to upgrade your drivers. You can reach this page at:

UK: www.eidos.co.uk/support/index.html
US: www.eidos.com/support.html

Thank you and we hope you enjoy playing Battlestations: Pacific.

Eidos 2009.