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Old 16th April 2012, 04:29 PM   #1
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Post Rayman Origins.

Here is the official Rayman Origins readme file.

Quote:
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Ubisoft Entertainment
Rayman Origins
README.TXT 1.00

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Table of Contents

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1. Installation Instructions
1.1. System Requirements
1.2. Language Selection
1.3. Saved games information
2. Known Issues
2.1. Installing Graphics and Motherboard Drivers
2.2. Installing Sound Drivers
2.3. Installing DirectX
2.4. Bugs and Comments
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
3.2. Important Websites

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1. Installation Instructions

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1.1. System Requirements

Minimum configuration
o OS: Windows« XP SP3 / Windows Vista« SP2 / Windows« 7 SP1
o Processor: Intel Pentium IV 3.00 Ghz or AMD Athlon64 3000+ @ 1.8 Ghz
o Memory: 1 GB Windows XP / 1.5 GB Windows Vista – Windows 7
o Graphics: 128 MB DirectX«9 / Radeon X600XT or GeForce 6800GT
o Hard Drive: Minimum of 2.5 GB free space
o Disc Drive: 4x DVD-ROM
o DirectX«: DirectX 9.0c or higher
o Sound: DirectX 9.0-compliant sound card

Recommended configuration
o OS: Windows« XP SP3 / Windows Vista« SP2 / Windows« 7 SP1
o Processor: Intel Core2Duo E4400 @ 2.00 Ghz or AMD Athlon64X2 3800+ @ 2.00Ghz
o Memory: 2 GB Windows XP / Vista / Windows 7
o Graphics: 256 MB DirectX«9 / Radeon HD 2600XT or GeForce 8600GT
o Hard Drive: 2.5 GB free hard disk space
o Disc Drive: 4x DVD-ROM
o DirectX«: DirectX 9.0c or higher
o Sound: DirectX 9.0-compliant sound card

* This product does not support Windows« 98/ME/2000/NT

SUPPORTED PERIPHERALS: Windows-compliant keyboard, mouse (menus only).
In order to use gamepads to play the game please follow the next steps:
* Make sure the gamepad is connected to your PC and is properly installed before starting the game.
* In game in the main menu go to Options and in Control Options section bind the game actions using your installed gamepad.
* Check the gamepad’s manufacturer website for latest drivers and compatibilities if you have any issues.

SUPPORTED RESOLUTIONS:

For the best experience we recommend using one of the following screen resolutions: 1280 x 720, 1280 x 800, 1360 x 765, 1366 x 768, 1440 x 900, 1600 x 900, 1680 x 1050, 1920 x 1080.
If your monitor doesn’t support a resolution natively you can select window mode from the game options.

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1.2. Language Selection

The language selected at the start of the installation is the language that will be used in-game. To change the language, uninstall and reinstall the game.

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1.3. Saved games information

Saved games are located under the default folder:

In Windows 7 and Vista
C:\Users\<USERNAME>\Documents\My Games\Rayman Origins\

In Win XP:
C:\Documents and Settings\<USERNAME>\My Documents\My Games\Rayman Origins\

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2. Known Issues

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2.1. Installing Graphics and Motherboard Drivers

If you experience any graphical problems, please install the latest video and motherboard drivers available for your Graphics Card. Links to the most popular Graphics Card and motherboard manufacturers are available at the bottom of this document.

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2.2. Installing Sound Drivers

If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound card manufacturers are available at the bottom of this document.

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2.3. Installing DirectX

Rayman Origins requires DirectX runtime DLLs from June 2011 or later to run properly. To get the latest version of DirectX, please visit:
http://www.microsoft.com/windows/directx


DirectX is also provided on the install disc in the folder Support\DirectX.

If you receive an error message about missing DLL files, reinstall DirectX from the install disc to correct the problem.

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2.4. Bugs and Comments

* It is _not_ advisable to install the game into the Windows folder (usually C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\).

* It is recommended to close all other running programs before installing the game, to reduce the risk of software conflicts.

* Properly installed and connected gamepads (including Xbox360 controllers) need to be manually assigned to each action in the Options Menu).

* There is an issue with Thrustmaster controllers – assigning Up or Down on the Right Thumbstick won't work.

* There is an issue with Saitek P2500 Rumble controller – assigning Up or Down on the Right Thumbstick won't work.

* While connecting one Xbox360 controller along with one or more Thrustmaster controllers, the Xbox360 controller won't be detected. If more then one Xbox360 controllers are connected, only one of them will encounter this issue.

* The game needs properly installed sound and video drivers or it will fail to initialize. Please make sure you have the latest drivers from you're sound card and video card manufacturers installed before you start the game.

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3. Important Web Sites, Contact Information and Technical Support

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3.1. Technical Support

Before contacting Ubisoft’s Technical Support Department, please read through this manual and the README file (on the game CD). You will also want to ensure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Finally, browse through our FAQ or search our support database at http://support.ubi.com. Here you will find the most recently updated information since the game’s release.

Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:

-Complete product title (including version number)
-Exact error message reported (if applicable) and a brief description of the problem you're encountering
-Processor speed and manufacturer
-Amount of RAM
-Operating system
-Graphics Card that you are using and amount of RAM it has
-Make and speed of your CD-ROM or DVD-ROM drive
-Type of sound card you are using

Support Over the Internet

This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 / 7 and contains the most up-to-date Technical Support information available, including
patches for all of our games. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com.


Contact Us by Webmail

We no longer offer support via standard email, but we do provide support through webmail. By taking your questions directly through our website, we are able to respond to your questions much more quickly than we could
through standard email. To send us a webmail simply log into our site at http://support.ubi.com.

From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature. Most webmail contacts are responded to within two business days.


Contact Us by Phone

Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778. Please note that this number is for technical assistance only. When calling our Technical Support line, please make sure you are in front of your computer.

Our Technical Support representatives are available to help you Monday through Friday from 9am–9pm Eastern Time (excluding holidays). While we do not charge for technical support, normal long distance charges apply.
To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to browse our Frequently Asked Questions or send us a webmail.

Pour du service en franšais, veuillez contacter: (866) 824 6515.
Para la ayuda en espa˝ol llame: (866) 824-6515.


Contact Us by Standard Mail

If all else fails you can write to us at:
[US]
Ubisoft Technical Support
2000 Centre Green Way
Suite 300
Cary, NC 27513

[UK]
Ubisoft, Chertsey Gate East, London Street,
Chertsey, Surrey, United Kingdom, KT16 8AP


Return Policy

Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product. If you have
a damaged or scratched game disk, please visit the FAQ listing for your game and get the latest replacement policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA
(Return Materials Authorization) number from a support representative.


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3.2. Important Websites

Rayman Origins official Web site:
http://raymanorigins.ubi.com/

DirectX End-User Runtime:
http://www.microsoft.com/windows/directx

Latest ATI Drivers:
http://www.ati.com/support/driver.html

Latest NVIDIA Drivers:
http://www.nvidia.com/content/drivers/drivers.asp

Latest Creative Labs Drivers:
http://us.creative.com/support/downloads/

Latest Intel Drivers:
http://downloadcenter.intel.com/

Latest AMD Drivers:
http://www.amd.com/

Latest Logitech Drivers:
http://www.logitech.com/support-downloads

Latest Saitek Drivers:
http://www.saitek.com/uk/down/drivers.php

Latest Thrustmaster Drivers:
http://www.thrustmaster.com/support
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