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Old 11th June 2009, 10:53 PM   #1
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Post Tom Clancy's H.A.W.X..

Here is the official Tom Clancy's H.A.W.X. readme file.

Quote:
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Ubisoft Entertainment
Tom Clancy's H.A.W.X v1.00
March 2009
README.TXT

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Thank you for purchasing Tom Clancy's H.A.W.X!

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Table of Contents

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1. Installation Instructions
1.1. System Requirements
1.2. Language Selection
2. Known Issues
2.1. Installing Video Drivers
2.2. Installing Sound Drivers
2.3. Installing DirectX 9.0c
2.4. Bugs and Comments
3. Important Web Sites, Contact Information and Technical Support
3.1. Technical Support
3.2. Important Websites
4. Legal Information

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1. Installation Instructions

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1.1. System Requirements

Minimum Configuration :

CPU: Intel Pentium 4 2.0 GHz/ AMD Athlon XP 2000+ or higher
Operating System: Windows® XP (with Service Pack 3) or Windows Vista® (with Service Pack 1)
RAM: 1 GB Windows XP / 2 GB Windows Vista
DVD-ROM: DVD-ROM speed 4x, dual-layer drive
Drive Space: 9 GB
Graphics Card: 128 MB DirectX –compliant, Shader 2.0– enabled video card
Sound Card: DirectX 9.0 – compliant sound card
DirectX Version: DirectX 9.0 or 10.0 libraries (included on disc)

Recommended & Preferred Configuration:

CPU: Intel Core 2 Duo 6320 / AMD Athlon X2 4000+ or higher
Operating System: Windows® XP (with Service Pack 3) or Windows Vista® (with Service Pack 1)
RAM: 2 GB
DVD-ROM: DVD-ROM speed 4x, dual-layer drive
Drive Space: 9 GB
Graphics Card: 256 MB DirectX® 10.0– compliant video card or DirectX 9.0 – compliant
card with Shader Model 3.0 or higher (see supported list)
Sound Card: DirectX 9.0 – compliant sound card
DirectX Version: DirectX 9.0 or 10.0 libraries (included on disc)
Peripherals: Xbox 360® Controller for Windows

* It is not advisable to install the game into the Windows folder (usually C:\Windows), a subfolder of the Windows folder, nor the root of the system drive (usually C:\).

Supported Graphics Cards at Time of Release:
Shader Model 2.0:
NVIDIA GeForce® 59xx
ATI® RADEON® X8xx / 9800

Shader Model 3.0 / 4.0:
NVIDIA GeForce® 6/7/8/9 series
ATI® RADEON® X1300XT / X1650-1950/HD 2000/3000/4000 series
ATI® Crossfire
NVIDIA SLI

Sound Cards Supported:
Creative Audigy I, II, and IV series, Creative X-FI series, Realtek HD Audio compatible, Realtek AC97 Audio compatible, Hercules Series

Game Pad Supported :
Gembird Dual Force GamePad, Logitech Dual Action, Logitech Extreme 3D, LOGITECH EXTREME 3D PRO, LOGITECH FREEDOM 2.4 CORDLESS JOYSTICK, Logitech Rumblepad 2, Mad Catz, SAITEK AVIATOR, SAITEK CYBORG EVO, SAITEK CYBORG EVO FORCE, SAITEK CYBORG ST 90 JOYSTICK, Saitek FPS, Saitek P2600 Rumble, Saitek P880, Saitek X52 Flight Control System, Sony Analog Controller (with Dual PSX-USB Adaptor), THRUSTMASTER AFTERBURNER II, Thrustmaster Dual Trigger, Thrustmaster Dual Trigger Force, Thrustmaster FireStorm Dual Analog 3, Thrustmaster FireStorm Dual Power 3 Gamepad, Thrustmaster HOTAS Cougar Joystick, Thrustmaster Run'N' Drive, Thrustmaster Run'N' Drive 3-in-1 Rumble Force, Thrustmaster T.Flight Stick X, Thrustmaster T-Mini, THRUSTMASTER TOP GUN FOX 2 PRO, TRUST PREDATOR, TRUST QZ 501 PREDATOR, Xbox360 Controller.
Other controllers may work but functionality may vary.

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1.2. Language Selection

The language selected at the start of the installation is the language that will
be used in-game. To change the language, uninstall and reinstall the game.


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2. Known Issues

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2.1. Installing Graphics and Motherboard Drivers

If you experience any graphical problems, please install the latest video and motherboard drivers available for your Graphics Card. Links to the most popular Graphics Card and motherboard manufacturers are available at the bottom of this document.

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2.2. Installing Sound Drivers

If you experience any sound problems, please install the latest sound
drivers available for your sound card. Links to the most popular sound card
manufacturers are available at the bottom of this document.

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2.3. Installing DirectX 9.0c

Tom Clancy's H.A.W.X requires DirectX 9.0c or more recent to run properly. To get the latest version of DirectX, please visit:
http://www.microsoft.com/windows/directx

DirectX 9.0c is also provided on the install disc in the folder Support\DirectX.

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2.4. Bugs and Comments


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3. Important Web Sites, Contact Information and Technical Support

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3.1. Technical Support

Before contacting Ubisoft’s Technical Support Department, please first read through this README file (on the game CD). Also browse through our FAQ listings or search our support database at our website, http://support.ubi.com. Here you will find the most recently updated information since the game’s release.

Also please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria.
Whenever you contact the Technical Support Department, please include the following information or have it available if you are calling:
• Complete product title (including version number).
• Exact error message reported (if applicable) and a brief description of the problem you’re encountering.
• Processor speed and manufacturer.
• Amount of RAM.
• Operating system.
• Video card that you are using and amount of RAM it has.
• Maker and speed of your CD-ROM or DVD-ROM drive.
• Type of sound card you are using.

Support Over the Internet
This is the best way to find answers to common issues seen with our games. Our Frequently Asked Questions list is available 24 hours a day, 7 days a week and contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems:
http://support.ubi.com.

Contact Us by Webmail
Due to high volumes of spam, viruses, and other non-support-related contacts, we no longer offer support via standard email. However, we do provide something better, webmail. By taking your questions directly through our website, we have completely eliminated all spam contacts. As a result, we are able to respond to your questions much more quickly than we could through standard email. To send us a webmail simply log into our site at
http://support.ubi.com.

From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our lists of Frequently Asked Questions (FAQ), search our database of known problems and solutions, and send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature on the Frequently Asked Questions page. Most webmail contacts are responded to within two business days.

Contact Us by Phone
You can also contact us by phone by calling (919) 460-9778. Please note that this number is for technical assistance only. No gameplay hints or tips are given over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above at hand.

Be advised that our Technical Support representatives are available to help you Monday through Friday from 9 am–9 pm Eastern Time.
While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to browse our Frequently Asked Questions lists or to send us a webmail. Webmail questions usually receive a response within two business days.

Pour du service en français, veuillez contacter / Para la ayuda en español llame: (866) 824-6515.

Contact Us by Standard Mail
If all else fails you can write to us at:
Ubisoft Technical Support
3200 Gateway Centre Blvd.
Suite 100
Morrisville, NC 27560

Return Policy
Please do not send any game returns directly to Ubisoft before contacting Technical Support. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product. If you have a damaged or scratched CD, please visit the FAQ listing for your game and get the latest replacement policy and pricing. We will not accept unsolicited returns/exchanges without prior approval and an RMA (Return Materials Authorization) number from a support representative.


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3.2. Important Websites

Tom Clancy's H.A.W.X official web site:
http://www.hawxgame.com

DirectX End-User Runtime:
http://www.microsoft.com/downloads

Latest ATI Drivers:
http://ati.amd.com/support/driver.html

Latest NVIDIA Drivers:
http://www.nvidia.com/content/drivers/drivers.asp

Latest Creative Labs Drivers:
http://us.creative.com/support/downloads/

Latest Intel Drivers:
http://downloadcenter.intel.com/

Latest AMD Drivers:
http://www.amd.com/

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4. Legal Information

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Tom Clancy's H.A.W.X © 2009 Ubisoft Entertainment. All Rights Reserved.

H.A.W.X, Ubisoft, Ubi.com, the Ubisoft logo, and the Soldier icon are trademarks of Ubisoft Entertainment in the U.S. and/or other countries.

Pentium, Microsoft Windows, Athlon, GeForce, Radeon, SoundBlaster, and DirectX are trademarks of their respective owners.
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