ShellShock: Nam’67.

[Mario]

Here is the official ShellShock: Nam’67 readme file.

ShellShock: Nam’67
README file 08/2004 Version 1.00


Part 1: Things You Should Know

Please read through the DirectX section of this document. This section has information that is vital to successfully running ShellShock: Nam’67 on your system.


1.1 DirectX

This game is optimised for Microsoft's DirectX 9. In order for you to play the game, you must have DirectX 9-compliant drivers for your video card and sound card. Please note that although DirectX 9 is installed with the game, your video and sound card drivers will not be upgraded to DirectX 9 drivers.

You will need to obtain the latest DirectX 9 drivers from your card manufacturer or PC supplier. These drivers cannot be supplied by Eidos.

1.2 Memory and Performance

Regardless of how much memory you have, you can maximize your available memory and increase the overall performance of the game engine by doing the following:

• Closing any open windows
• Shutting down all other programs, including menu-bar programs like ICQ
• Defragmenting your hard drive

Eidos recommends that you have no other programs running at all while playing ShellShock: Nam’67. Other programs, including virus checkers, system utilities and screen savers can cause system degradation when playing games software and may conflict with the game for system resources, potentially resulting in instability and crashes.

1.3 Known Issues

• Audio Issues: If you experience issues with in-game audio, firstly make sure that you have installed "OpenAL" from the Autorun menu. Then ensure speaker configuration is set correctly within Windows to match current setup. If this doesn't fix the issue, within the `My Documents\ShellShock_Nam67` folder, edit the `TOD_PC.INI` file and alter `3D Sound` so it is set to `On`
• Nforce Owners: You must have the latest motherboard drivers installed for OpenAL to function correctly.

Guerrilla Games and Eidos Interactive are committed to providing customer support for our games on a continuing basis. In that spirit, there may be a patch for ShellShock: Nam’67 forthcoming; visit the Eidos website for more information.

http://www.eidos.com/

Part 2: Technical Issues

2.1 Installation & Set-up

System Requirements

The minimum system requirements are as follows:

COMPUTER:
IBM PC or 100% compatible
OPERATING SYSTEM:
Microsoft Windows 2000/Windows XP (Admin rights required)
(Windows 95/98/ME/NT not supported)
CPU:
Pentium® III 1GHz (or AMD Athlon™ equivalent)
RAM:
256 MB
GRAPHICS:
100% DirectX® 9 Compatible 32 MB RAM Video Card with Hardware TnL Support
SOUND:
100% DirectX® 9 Compatible Sound Card
OPTICAL DRIVE:
DVD-ROM Drive Required
HARD DRIVE:
3GB Free Disk Space
INPUT DEVICES:
Keyboard and Mouse


The recommended system requirements are as follows:

CPU:
Intel Pentium®*4 2.4GHZ (or AMD Athlon XP™*/ Athlon 64™ Equivalent)
RAM:
512 MB
GRAPHICS:
100% DirectX® 9 Compliant 128 MB Video Card with Pixel Shader 1.1 Support (or higher).


DirectX9.0b is supplied on Disc.


Preparing Your Hard Drive

To ensure that your installation is trouble free, you should check to see that your hard drive and file system are both tuned for optimum performance. Windows comes with two utility programs that find and fix any errors and optimise your hard drive performance. The first of these programs is called Scandisc. Scandisc will check your hard drive for problems and will attempt to fix any that it finds. Scandisc can be run as follows:

Windows XP/2000:
Double-Click on My Computer, alternate-click the hard drive (Usually C: ), select Properties, select the Tools tab, and click on Check Now under the heading Error-checking.


Once Scandisc has finished running, you should next optimise your hard drive's performance by running the program Disk Defragmenter. Disk Defragmenter can be run as follows: From the Windows Desktop go to Start, then Programs, then Accessories, then System Tools, then click on Disk Defragmenter and follow the Windows prompts.

Installing ShellShock: Nam’67

Installing ShellShock: Nam’67 is easy. Simply insert the disc into your DVD-ROM drive. After a few seconds, the Launch Panel will appear.

This program will guide you through the remaining process via onscreen prompts. If at any time you are instructed to restart your computer, do so.

In the event the Launch Panel does not appear when you insert the DVD:

Double-click on the My Computer icon, then double-click on the DVD-ROM icon, and lastly double-click on the autorun.exe file to bring up the Launch Panel OR:

• Click on the Start button.
• Choose Run from the pop-up menu.
• Type d:\setup in the box provided (where d: designates your DVD-ROM drive letter).
• Click on the OK button to begin the install program.

You will be prompted to select the path and directory to which you wish to install the game on your hard drive. The default is

C:\Program Files\Eidos\ShellShock_Nam67

You may change this if you wish to.

Starting/Loading The Game

Once installed, click on the Play button on the Autorun program to start the game.

You may also:

• Click on the View Readme button to view the readme file.
• Click on the Quit button to exit the Autorun Program.

If you are going to play the game at a later time insert the disc into the DVD-ROM drive. After a few seconds, the ShellShock: Nam’67 Autorun program should appear on the screen via the AutoPlay feature. Now click on the Run button to start the game. There is also a button present to Exit.

In the event the AutoPlay feature does not work, you may click on the My Computer icon and then click on the DVD-ROM icon to bring up the Autorun program.

OR

• Click on the Start button.
• Choose Programs from the pop-up menu.
• Drag your mouse to the right and click on ShellShock: Nam’67 from the list.
• Click on ShellShock: Nam’67 from the ensuing pop-up menu.

Uninstalling ShellShock: Nam’67

If you need to UNINSTALL ShellShock: Nam’67, use following steps:

Go to the Control Panel and choose Add/Remove Programs. Click on ShellShock: Nam’67 from the pop-up panel to follow, select the Add/Remove button, and follow the onscreen prompts.



2.3 Crashes and Lock-Ups


When I start ShellShock: Nam’67, my mouse cursor disappears and my computer locks-up.

Chances are your installed audio card drivers are not compatible with DirectX. The only solution is to get a DirectX 9-compatible driver from your audio card manufacturer.


When I start ShellShock: Nam’67, I receive the following error message:

"The application ShellShock: Nam’67.exe referenced memory at address xxxx:xxxx that can't be read from."

Chances are your installed video card drivers are not compatible with DirectX. The only solution is to get a DirectX 9-compatible driver from your video card manufacturer.


The Installer keeps stopping when a certain percentage is complete.

There are three likely causes:

• You may have run out of free space on your hard drive. Please remove unwanted programs to free up additional space for the game, and then reinstall ShellShock: Nam’67.
• Files are possibly being copied to a corrupted area of your hard drive. If this is so, you'll need to run the Scandisc program (see section 2.1). After Scandisc has finished running and has informed you that your drive is free of errors, try to re-install.
• There may be dirt or fingerprints on the DVD-ROM disc itself. Examine the bottom of the disc; if you see any fingerprints or dirt, carefully clean the disc using a clean, soft, lint-free cloth by wiping from the centre of the disc (near the hole) towards the outer edge in a straight line.

ShellShock: Nam’67 is crashing to the desktop with no error messages.

This problem can be caused by several different things. Here's a list of the most common culprits associated with these crashes:

• Make sure the DVD-ROM is clean (check for both scratches and smudges on the reading surface of the disc).
• Make sure the game has been installed properly.
• Make sure DirectX 9 has been installed properly.
• Make sure you have the latest drivers for your video card and that they are DirectX 9-compatible.
• Make sure you have the latest drivers for your sound card and that they are DirectX 9-compatible.
• In Windows XP/2000 alternate-click My Computer, choose Properties, select the Advanced tab on the resulting window, click on Settings under the Performance sub-heading, then the Advanced tab on the resulting window, and finally the Change button under the Virtual memory sub-heading.
• Run Scandisc.
• Run Disk Defragmenter.
• Clean out old temp (.TMP) files from the C:\WINDOWS\TEMP or C:\WINx\TEMP directory on your hard drive (from Windows Explorer).
• Make sure you do not have any Anti-Virus utilities (like Norton's AntiVirus) running resident prior to playing ShellShock: Nam’67
• Make sure you do not have any 3rd party Windows disk caching utilities running resident prior to playing ShellShock: Nam’67.
• Make sure you do not have Norton's Crash Protector running resident prior to playing ShellShock: Nam’67.
• Try uninstalling and then reinstalling the game.
• Try exiting the game, rebooting your machine, and re-entering the game.

Note: That if your system crashes to the desktop while playing ShellShock: Nam’67, you should probably reboot your computer before starting a new play session. Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will be unable to use your sound or video hardware.



2.4 DirectX-Related Questions

DirectX has become the new standard in Windows application development. Nearly all high-performance software will be geared around this technology, so we do not normally recommend that customers attempt to alter its installation on their system.


Can I Run Without DirectX?

I cannot use DirectX on my computer! Is there any other way to run ShellShock: Nam’67?

If you do not have DirectX installed on your computer, you will not be able to run ShellShock: Nam’67.


2.5 Technical Support

If you need further technical assistance after reading the Readme file please do not hesitate to contact us using any of the methods listed below.

When contacting us, please be sure to provide us with as much information as possible. Make sure to note the exact type of hardware that you are using in your system, including: your sound card, DVD-ROM drive, amount of RAM present, speed and manufacturer of your processor. Also, make sure to include the title and version of the game, and a detailed description of the problem.

It will also help if you prepare by creating a “DXDiag” diagnostic file in Windows before you call us. Simply follow these instructions:

• Click on Start
• Click on Run
• Type dxdiag
• Click on OK
• Click on the Save Information button and save the file to your computer.

When you call our Technical Support line please either have this file open or have a printed copy. If you send an e-mail query you may attach the file to the e-mail.


Technical Support Contact Details (United Kingdom)

Address Wimbledon Bridge House
1 Hartfield Road
Wimbledon
SW19 3RU
E-Mail www.eidos.co.uk/support/index.html
Phone 0870 9000222
Web www.eidos.co.uk/support/index.html


Technical Support Contact Details (United States of America)

Address Eidos Customer Services
651 Brannan Street
San Francisco
CA 94107
E-Mail www.eidos.com/support.html
Phone 415 615-6220
Fax 415 547-1201
Web www.eidos.com/support.html



Note: Hints and tips will not be given out over the Technical Support lines!


Alternatively, you may find help with hardware problems on one of the websites maintained by the supplier, some of which are listed below:

ATI Technologies: www.ati.com
Creative Labs: www.creative.com/worldwide.asp
Matrox: www.matrox.com
NVIDIA: www.nvidia.com
Intel support.intel.com
Terratec: www.terratec.net


Eidos Interactive maintains a web page with links to all major video and audio card manufacturers, which is a good first stop if you are looking to upgrade your drivers. You can reach this page at:

UK: www.eidos.co.uk/support/index.html
US: www.eidos.com/support.html

Further technical information and drivers for Windows-based PCs can also be found at http://www.windrivers.com/